Showing posts with label Support. Show all posts
Showing posts with label Support. Show all posts
Thursday, 1 August 2013
MIKE by DHI 2012 Hot Fixes

Just a reminder that, as with Service Packs, Hot Fixes are now available on our external website. We would recommend that you are up to date with the relevant fixes (both service packs and hot fixes), or at least are aware of them.

Hot fixes are generated between service packs and usually fix critical issues that can’t wait for the next service pack or major release.

To visit the Hot Fixes webpage please click below: -


Thursday, 21 February 2013
An invitation to the 2013 MIKE by DHI UK User Group Meeting

Our Spring 2013 User Group Meeting is fast approaching, and we are looking forward to welcoming you to the event on the 19th of March 2013, and Seminar Day on 20th of March 2013, at the Lion Quays Waterside Resort, Nr. Oswestry, UK.

The event is now in its 15th year, and we are very pleased to announce that the event is once again free of charge to all existing and potential users of MIKE by DHI software, as well as those with a general interest in water modelling, engineering and management.

If you are new to MIKE by DHI software, this annual event attracts participants from across industry and academia. The format of the meeting allows exchange of experiences through user presentations plus formal and informal interaction with both UK and Head Office DHI staff.

On the first day, 19th March 2013, there will be a mixture of presentations of new and forthcoming software features and technologies, as well as practical case studies. The programme is nearly complete, and will feature the following presentations: -
Water Resources (incl. Urban)
  • River Almond WQ Study (Atkins): A dynamic water quality model of the River Almond has been developed using MIKE 11 ECO Lab with an overarching aim of assessing the impact of Scottish Water assets on the water quality of the river. An extensive, recent (2011) water quality data set served as the basis for the model’s development, which also included inputs from sewer network modelling. The model has been used to identify water quality parameters and specific locations of concern in the River Almond system, providing Scottish Water with a detailed assessment of catchment needs. The work will continue with identification of strategic options to meet the requirements of the Water Framework Directive and the Urban Wastewater Treatment Directive.
  • Hydrodynamic and Sediment Transport Modelling of Swindale Intake (MWH): Modification to the existing arrangements at the Swindale intake could negatively impact stilling pond hydrodynamics, which could impact fish passage and gravel management. A 2D hydrodynamic (HD) and sediment transport model (ST) to has been applied to assess the potential impact of the proposed works on sediment dynamics in the upstream channel and floodplain and in the proposed stilling pond.
  • Flood Modelling with MIKE 21 (Arup): A look at two case studies of MIKE 21 flood modelling with some comments on the use of structures.
Marine
  • Tidal Energy Resources Assessment for Tamar (Plymouth) Estuary Narrows (Hyder): Two MIKE21 FMHD models covering the English Channel and the Tamar estuary were developed to carry out an assessment of the tidal stream energy output potential. The Tamar model has been calibrated using continuous ADCP measured data at 3 locations. Three areas of high tidal stream power output potential with a mean tidal turbine output power density were identified in the Plymouth Narrows.
  • A Multi-model Approach to Coastal Protection at Clacton (Mott MacDonald): Recent experiences with MIKE 21 FM ST and LITPACK while investigating the Clacton beachfront.
  • Combined Thermal Plume from Multiple Power Stations using MIKE 3 (Atkins & TechnoEconomica): A detailed study of the issues involved in modelling multiple thermal and hypersaline discharges in to a warm environment. Issues of waste water recirculation, surface heat exchange and vertical stratification will be covered. Some suggestions on ways in which this process could be improved in MIKE 3 will be offered. Specifically this will concern ground heat retention and excessive night cooling in shallow waters, and also power station sub-models.
Porous Media (Groundwater)
  • Ground Water Heat Flow (ESI): A presentation of some interesting thoughts and applications of FEFLOW.
On the second day, 20th March 2013, we will host a number of seminar style training and open discussion sessions. These sessions will focus on new and lesser know features of MIKE FLOOD, MIKE 21 and FEFLOW.

This is your User Group Meeting, and there is still a little time for you to influence content!

Online booking is now available via http://www.mikebydhi.com/GlobalEvents/UKUGM2013.aspx, so don’t miss out, make your booking now!


Participation in the event is free of charge and includes lunch and refreshments on both days. Overnight accommodation is available at the Lion Quays Resort for a special B&B rate of £88.50 per person per night, including breakfast and dinner on Tuesday evening.

If you would like more information about the event, or would like to contribute, please contact: -
We very much hope to see you at what will undoubtedly be a very interesting and informative event.

MIKE by DHI 2012 Service Pack 1 is available

Service Pack 1 for release 2012 is now available for download here. Please see the updated release notes for information about the corrections and improvements in Service Pack 1.

If you have questions about MIKE by DHI 2012 or the latest Service Pack, please do not hesitate to contact mikebydhi.uk@dhigroup.com

To download Release 2012 Service Pack 1 please click below: -


Tuesday, 29 January 2013
An invitation to the 2013 MIKE by DHI UK User Group Meeting

We are looking forward to welcoming you to our Spring 2013 User Group Meeting on the 19th of March 2013, and Seminar Day on 20th of March 2013, at the Lion Quays Waterside Resort, Nr. Oswestry, UK.

The event is now in its 15th year, and we are very pleased to announce that the event is once again free of charge to all existing and potential users of MIKE by DHI software, as well as those with a general interest in water modelling, engineering and management.

If you are new to MIKE by DHI software, this annual event attracts participants from across industry and academia. The format of the meeting allows exchange of experiences through user presentations plus formal and informal interaction with both UK and Head Office DHI staff.

On the first day, 19th March 2013, there will be a mixture of presentations of new and forthcoming software features and technologies, as well as practical case studies. The programme is nearly complete, and we will publish a draft agenda very soon, but if you would like to present a paper please contact us without delay.

On the second day, 20th March 2013, we will host a number of seminar style training and open discussion sessions.

Online booking is now available via http://www.mikebydhi.com/GlobalEvents/UKUGM2013.aspx, so don’t miss out, make your booking now!


Participation in the event is free of charge and includes lunch and refreshments on both days. Overnight accommodation is available at the Lion Quays Resort for a special B&B rate of £88.50 per person per night, including breakfast and dinner on Tuesday evening.

If you would like more information about the content of the event please contact: -
We very much hope to see you at what will undoubtedly be a very interesting and informative event.

Monday, 14 January 2013
MIKE by DHI Frequently Asked Questions

Our online Frequently Asked Questions (FAQ) page has been updated with information relevant to Release 2012. The FAQ page can be accessed at faq.dhigroup.com, and links to new posts are presented below: -

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Please do not hesitate to e-mail us at mikebydhi.uk@dhigroup.com if you have questions and/or answers yourself.

Topography Adjustment Tool Update

The Topography Adjustment Tool (see here) has recently been updated. The new version can be downloaded from the website here.


NB: The Topography Adjustment Tool is provided ‘as is’ and is not part of the commercially distributed MIKE by DHI software products. As such, it is not a supported software product and technical support is not available. Additionally, the Topography Adjustment Tool was developed to work with the 2012 Release format of .DFS2 files but it is expected it will work with some earlier versions of dfs2 files and will continue to work for future releases as long as major changes are not made to the structure and content of .DFS2 files.

Thursday, 29 November 2012
MIKE 21 Quick Start Guide (Flexible Mesh Series)

Over the past few months, we have prepared several short instructional documents in the use of the MIKE Zero Mesh Generator, MIKE 21 FMHD and MIKE 21 SW from a UK perspective. These instructions have been collated into the informal working document 'MIKE 21 Quick Start Guide' below: -


We have been working hard to enhance our User Manuals and Scientific Documentation. For example, the above informal guide can be augmented by our new Mesh Generator Step-by-step Guide (2012): -


How to Create a Directional Wave Spectrum for Input to MIKE 21 SW from Buoy Data

In order to make best use of the new Wave Spectra Converter tool available in Release 2012, some pre-processing of wave buoy data is generally required. In response to a number of recent enquiries, we have prepared the following informal guidance: -


Oil Spill Modelling

It is important to note that the methodologies of the old and new oil spill models in MIKE 21/3 are very different, and a direct comparison is difficult. However, in order to provide some basic guidance, we have developed the following comparison document and associated example models (provided here for information and discussion only): -



Wednesday, 14 November 2012
MIKE by DHI Frequently Asked Questions

Our online Frequently Asked Questions (FAQ) page has now been updated with information relevant to Release 2012. The FAQ page can be accessed at faq.dhigroup.com, and links to the most recent posts are presented below: -

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MIKE 21
LITPACK
MIKE 11
MIKE FLOOD
MIKE HYDRO Basin
Friday, 26 October 2012
MIKE by DHI User Forum

We are happy to introduce our new user forum. The new MIKE by DHI user forum provides the opportunity for all kinds of discussions related to MIKE by DHI software. Building on the preexisting FEFLOW Forum, which was limited to groundwater related content, the new forum covers all our software products. Don't miss out on this unique opportunity to add an additional level of user-to-user interaction to your software experience.

Visit this new user forum here or find the link under Support in the top menu of our website here.

Wednesday, 22 June 2011
Blog Update

A new static page has been added - accessed via the top menu bar - providing full contact details for UK 'Support Desk' enquiries. Please use our new mikebydhi.uk@dhigroup.com e-mail address for all UK specific support questions. Thank you.

Note: The image here is a photograph of Smeaton's Tower, The Hoe, Plymouth, Devon, UK. For information, please see: -
1) http://en.wikipedia.org/wiki/Smeaton's_Tower
2) www.plymouth.gov.uk/homepage/creativityandculture/museums/museumsmeatonstower.htm
.

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Welcome to DHI UK

DHI is an independent, international consulting and research organisation with the global objective of advancing technological development and competence with respect to water, in all of its environments.

Worldwide, we offer a wide range of consulting services and leading edge technologies, software tools, environmental laboratories, and physical model test facilities, as well as field surveys and monitoring programmes. Designated as a not-for-profit organisation, DHI is able to invest a considerable portion of its resources in research and development. Today we co-operate with many Universities, and research organisations, and are recognised globally for our innovation and expertise.

In the UK, DHI offers niche or specialist consultancy services in the water and environment market to government agencies, commercial entities and selected research organisations. We fulfil a research based specialist advisor role; a ‘Consultant to the Consultants’. We also supply and support the renowned MIKE by DHI suite of integrated water modelling tools.

MIKE by DHI software is the result of years of experience and dedicated development and has, in many regions, become the standard modelling tool. It transforms our science into practice and gives you the competitive edge and, through the DHI Academy, you can rest assured that there is a local team of highly skilled experts committed to train and support you every step of the way.

MIKE by DHI truly models the world of water - from mountain streams to the ocean and from drinking water to treatment plant and beyond.

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